ThrilKnowledge Base

Payments and invoices

Manage all customer payments and invoice generation in one place, with real-time tracking, refunds, and custom invoice creation for your venue.

The Payments & Invoices module in Thril gives venue admins a centralized interface to manage all customer payment activity and invoice generation. Admins can track completed payments, refunds, and create custom invoices with flexible due dates.


📒 Payments Overview

The Payments tab offers real-time insight into all customer transactions.

Payments

🧾 Example Payments:

  • Alex Hunter • €24.00 • Card • ✅ Succeeded • Aug 1, 2025
  • Ruby Jacobs • €32.00 • Credits • ❌ Refunded • Jul 31, 2025
  • Daniel Evans • €9.00 • MobilePay • ✅ Succeeded • Jul 28, 2025

🧾 Creating Invoices

Admins can generate custom invoices for any registered customer. Invoices include itemized charges, automatic VAT calculation, and optional messages.

🔧 Invoice Fields:

  • Customer: Select existing customer
  • Invoicing Date: Choose any past/present date
  • Days Until Due: Options: 7, 14, or 30 days
  • Line Items: Add product/service descriptions, prices, and VAT %
  • Invoice Message*(optional)*: Custom message for recipient

📝 Sample Invoice Message:

“Thank you for participating in the Spring League. This invoice is for registration and venue use.”

🟢 When ready, click Create invoice and it will appear in the customer’s billing history.


📊 Summary Tips

  • Use filters or export CSV for payment reconciliation.
  • Refunded payments are clearly marked and excluded from net revenue.
  • Invoice overdue status is tracked automatically
    • Admins can view the status at the invoicing dashboard
Payments and invoices | Thril Knowledge Base