Session cards

Session cards on Thril are prepaid packages that grant customers a specific number of usable sessions for sports or facility reservations. These are ideal for venues offering frequent access to courts, equipment, or facilities on a flexible basis.

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✅ What Is a Session Card?

A session card allows a customer to book a defined number of reservations at your venue.

These cards:

• Are paid once and used over time.
• Can include restrictions (e.g., only weekdays or specific sports).
• Are visible in your venue’s Shop (if marked active).
• Expire after a defined validity period (if set).

Each time a customer makes a reservation matching the card's criteria, one session is deducted from the card's balance.

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🛠 Creating a Session Card

1. Navigate to: Products → Session cards → Create session card

2. Fill in the Basic Details:

   • Name: The title visible to your customers.
   • Max sessions: Total number of times a customer can use the card.
   • Validity (in days): Optional limit; e.g., “365” means the card is usable for 365 days after purchase.
   • Price: Total cost of the session card, incl. VAT.
   • Status: Only Active cards are visible for purchase in the Pro Shop.

3. Set Restrictions (optional but recommended): Here you can restrict where and how the session card is applicable.

   These filters ensure customers only use sessions for intended reservations:

   • Sport types
     • (e.g. Padel, Badminton)
   • Specific courts
     • (e.g. Court 1, Court 2)
   • Days of the week
   • Time slot restrictions
     • (e.g. only morning hours)
   • Reservation Durations
     • (e.g. 30 min, 60 min, etc.)

4. Click “Create session card” to publish it in the Pro Shop.

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🧑‍💼 Managing Session Cards

Click any session card in the list to view or manage it. You’ll see:

• Details: Metadata, pricing, and visibility.
• Restrictions: What types of reservations are covered.
• Purchases: Who owns the card, how many sessions they’ve used, and when they bought it.

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✏️ Editing or Deleting a Session Card

• Click Edit session card to update any of the fields or restrictions.
• You can also Delete session card if it's no longer needed.

  💡 Already purchased cards will remain usable by the customer even after deletion or deactivation. ⚠⚠Fact check

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👥 Tracking Purchases & Usage

Under the “Purchases” tab in each session card:

• View a list of users who’ve bought the card
• Track their session usage (e.g. “3 / 10 used”)
• See the purchase timestamp

This helps with follow-ups and customer service inquiries.

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🔄 Use Cases

• 10-session packs for regular players (Kymppikortti).
• Monthly unlimited-use cards with restrictions (e.g. weekdays only).
• Special promo cards for specific events or sports.

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✅ Best Practices

• Name clearly: e.g., “Padel 10x Card” or “Morning Tennis Sessions Only”.
• Set meaningful restrictions to avoid misuse and control rush hours.
• Monitor usage to understand customer behavior and adjust offerings.

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Session cards offer flexibility for both customers and venues, improve upfront cash flow, and encourage repeat visits. Use them to boost loyalty and provide value with minimal overhead.