Recurring Reservations

Recurring reservations allow a sports venue to sell recurring weekly time reservations as packages. This is ideal for clubs, groups, or individuals who want to purchase regular playtime over a longer period (e.g., every Monday from 17:00–18:00). The reservations are sold as a package and can be paid either per session or upfront with discounts.

With Thril, this is easy: you define the reservations, and customers take care of the rest. Convenient and clear!

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🔧 Creating a New Recurring Reservation

Create a new recurring reservation product as follows:

1. Go to Products → Recurring Reservations
2. Click Create recurring reservation

Step 1: Date and Duration

• Booking window: Define the period during which reservations can be purchased (start and end date).
• Advance purchase delay: Decide how many days must pass between purchase and the first reservation. If you want to leave last-minute times for normal bookings, select at least 7 days.
• Minimum quantity: Set the minimum number of purchases allowed (e.g., 3 times = 3 weeks).

Step 2: Courts and Times

• Sport(s): Select the sport related to the recurring reservation.
• Courts: Define on which courts the reservations will take place.
• Weekdays and times: For example, Monday, Wednesday 12:00–16:00.
• Durations: Allow booking lengths (e.g., 60 min).

Step 3: Payment and Pricing

• Payment options:

  • Pay per session – customer pays weekly (requires billing information)
  • Pay upfront – the whole package is paid in advance
  • Both – customer can choose at checkout

• Discounts: Thril calculates the total price from normal rates. You can give overall discounts in euros, and the discount amount may vary depending on package price and length.

• Price rules:

  • You can add multiple price rules that apply discounts
  • Minimum price
  • Minimum number of bookings
  • Discount value

• Internal name: Add an administrative name (e.g., “Monday Afternoon Badminton Reservation”).

👉 Once saved, the recurring reservation product will appear in the store if it is marked as active.

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✏️ Editing and Managing Existing Recurring Reservations

• You can find recurring reservations under Products > Recurring Reservations

• Click a row to open details:

  • All settings: courts, durations, pricing, etc.
  • A list of customers who have purchased the reservations, along with their times

• Use Edit recurring reservation to update settings

• Click Delete recurring reservation if you want to remove the product

⚠️ Note: Changes do not apply retroactively to customers who have already purchased the product.

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🧾 Purchase View

From the Purchases tab of each recurring reservation, you can see:

• Customer names
• The reservations reserved for them
• Court and sport
• How many reservations are left from the package
• A button back to "Sales view"

This makes it easy to check who has the right to which recurring reservations.

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🗣️ Recurring Reservation Description

You can add text to the recurring reservation description that appears in the store. This lets you inform customers about:

• Which reservations are available
• Special instructions or announcements (e.g., “Autumn season reservations now available”)

Keep the text up to date when adding or removing reservations to avoid customer confusion.

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✅ Tips for Best Practices

• Minimum duration: Add at least 3 reservations so that customers don’t buy just one or two and still expect recurring benefits.
• Pricing: Based on the existing price lists for the sport and time reservations.
• Advance purchase delay: Use at least 7 days to keep last-minute bookings separate from recurring reservations.
• Pay upfront discounts: Encourage customers to pay the whole package in advance to ensure secure cash flow.