ThrilKnowledge Base

Stripe

Stripe powers all payments in Thril, providing secure processing, payout tracking, and subscription management for your venue.

🔗 How Stripe Works with Thril

All payments made by your customers through Thril are processed by Stripe. This includes bookings, shared payments, product purchases, and more. Once collected, funds are grouped and paid out to your linked Stripe account on a regular schedule.

You’ll always have full visibility into each payment, payout, and reconciliation status.


🧾 View and Track Payouts

You can view all Stripe payouts in Settings > Stripe. Each payout shows:

  • Payout ID for tracking
  • Total amount transferred
  • Status (e.g. Paid)
  • Reconciliation status so you know everything matches
  • Automatic flag if payouts are triggered automatically
  • Arrival date of funds to your bank

📊 Dive Deeper in the Stripe Dashboard

Need to explore individual transactions or export payout data? Simply click "Open Stripe dashboard" from the top-right corner of the Stripe settings page. There, you can:

  • See a timeline of all payments and refunds
  • Review customer payment history
  • Filter by date, method, or amount
  • Export transaction reports for bookkeeping

🔐 Subscription and Billing

Thril’s subscription plans are also billed through Stripe. You can manage:

  • Your current plan and renewal date
  • Your payment method (e.g. card on file)
  • Billing address and invoice information
  • Access to billing history and past receipts

To update your payment method or cancel your subscription, click "Manage my subscription" in the Stripe settings tab.


🛠️ Need Help?

If you have any issues with payouts or billing, or if you'd like to connect your venue to a new Stripe account, our support team is here to help.

Stripe | Thril Knowledge Base